Dear Customers,
Thank you for choosing our cups! We are committed to providing you with high-quality products and an exceptional shopping experience. We take great pride in the quality of our cups and ensure that each item is carefully inspected before it reaches you.
Return Policy
We currently do not support returns. Here are the reasons why:
- Customized Products: Many of our cups are customized according to your order specifications. Once an order is placed, the customization process begins, making it impossible to return these items.
- Personal Hygiene and Safety: Cups are items that come into close contact with the body. For reasons of personal hygiene and safety, we do not accept returns on any used or opened products.
- Product Integrity: To maintain the integrity of our products and ensure that they meet our high standards, we do not accept returns on any items that have been used or damaged.
Refund Policy
We currently do not support refunds. We encourage you to carefully review the product details and specifications before making a purchase to ensure that the product meets your needs. If you have any questions or concerns about a product, please feel free to contact us before placing your order.
How to Contact Us
If you have any questions or need further assistance, please do not hesitate to contact us. We are here to help and will do our best to address any concerns you may have.
- Contact Email: collit@coolwatercups.com
We value your feedback and are committed to providing you with the best possible shopping experience. Thank you for your understanding and support!